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Van Haren Publishing Van Haren Publishing is one of the world's leading publishers on best practices, methods and standards. We are the official publisher for The Open Group, IPMA-NL, ITSqc, GamingWorks, ASL BiSL Foundation, IAOP, IACCM, CRP Henri Tudor and PMI NL.

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ITIL – in 3 minutes

Posted on Thursday October 16, 2014

The basics: ITIL® is the most widely accepted  approach  to IT service management in the world; it focuses on aligning IT services with the needs of the business. Target audience: IT service providers and IT professionals in a wide range of roles Summary: ITIL was created in the 1980s by...

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